Figment is your local, friendly full-service digital agency based in Kingston. We specialise in website design and digital marketing for small and medium sized businesses. For 15 years we’ve enjoyed building long term, trusting relationships with our clients and we’re ready to help grow your business.
For professional website design and digital marketing services, it’s time to think Figment.
Our London website design services include web design, mobile / responsive design and search engine optimisation (SEO):
When it comes to London Website Design, Figment are in demand. We plan, design and deliver sensational websites: Our team of award winning designers and expert developers are ready to create your company a premium quality website, minus the Soho agency price tag.
Is your website mobile optimised? Whether you have an existing site to upgrade or re-designing your site from scratch, our London based agency will ensure your website is mobile friendly. Our responsive sites work perfectly on smart phones like the Apple iPhone, Samsung Galaxy and HTC wildfire.
Knowledge is power, experience is invaluable - and we believe in sharing that. We're London's highly analytical, business-minded website gurus, ready to help you get the most out of your online presence. We're ready to evaluate your web, online and marketing service providers.
Ready to boost your traffic and maximise your conversions? Your new one-of-a-kind social media presence is also on its way. We offer a range of digtial marketing services including London SEO to get your website on the first page of Google - with all eyes on you.
From inspired websites to strategic consulting, intelligent online marketing to time saving support: it’s all here for you, under one roof. All managed to the finest degree, so you never have to worry, or even ask.
Research has revealed that two thirds of consumers across every age group in the UK and Germany are demanding personalised communications.
The findings came from a joint study between Netimperative and Celebrus technologies.
Engaging with customers at an individual level is vital if you want them to feel valued. You know yourself, if you feel your needs have been considered, that you have been listened to, how reassuring that feels.
Customers who feel valued are far more likely to stay loyal to a brand. But how to go about creating this feeling?
Personalising Across Multiple Channels
Unfortunately, the simple initiative of sending a personalised email based on particular preferences or browsing behaviours is no longer enough. Yes it’s important, but there is a lot more to do, and there is definitely more than one channel to do it across. Campaigns need to be tied together: everything needs to be personalised. From social media and online ads to email and then across multiple channels from desktop to mobile, failing to join it all up is going to leave your customers confused and unsure as to whether you really care.
Making the Most of Sales Spikes
If your sales calendar is highlighted with peaks then you can put personalised campaigns to good use in order to capitalise. Forward planning could significantly enhance success: by identifying which segments of your audience will be more receptive to certain seasonal campaigns, you can boost up your activity to meet real time demand.
Think of times like Christmas or other major sales spikes like Valentines, Mother’s or Father’s Day, Cyber Monday or Black Friday. An email lands in your inbox that’s totally relevant to you: it’s something you’ve purchased before or shown an interest in. Your social feeds reinforce the message. Over on your mobile – your very own personal space – everything is amplified. This is where you definitely don’t want to see any that bears no interest to your individual tastes. On the other hand, when you see something that is totally relevant, it is likely you’ll take instant, positive action because the messages that mean something have reached you in a place you feel safe and at home.
The Fine Lines: Personalising with Caution
It is however important to proceed with caution when working on personalised campaigns: after all, you don’t want to cross the line. Imagine yourself if you were fed an advert that quoted something about you that you’d really rather have kept to yourself, or at least not shared with an advertiser, such as your age or address. It can all get a bit overwhelming: no one wants to feel that their privacy has been invaded, so content crafting needs to tread that fine line.
The mechanics of personalised marketing can be quite a challenge to tackle, but the rewards in return on investment can make it all worthwhile. If you’d like some help in putting together personalised campaigns and gathering the data you need to make them work, get in touch.