Team

Meet the team behind your success.

Say hello to our Founders.

Steven Grant

Managing Director

Steven Grant

Managing Director

Steve is an award-winning agency founder, strategic adviser and respected speaker with over 20 years’ commercial experience. At Figment, he’s guided hundreds of brands through digital transformation, balancing cutting-edge technology with a human-first approach. A first-class Brunel graduate, Steve began his career with Apple before leading digital innovation at MirriAd, Foreign Currency Direct and the British Fertility Society. A well-being advocate, jazz pianist and proud family man, he brings emotional intelligence and commercial insight to every partnership.

Emma Grant

Co-Director

Emma Grant

Co-Director

Emma is Figment’s Co-Director and strategic lead, with over a decade’s experience driving innovation and research-led growth. A Newcastle University Marketing & Management graduate, she shapes Figment’s approach to AI and emerging technologies, ensuring the agency and its clients stay ahead of change. Originally from Cheshire, Emma brings creativity and dedication to everything she does, balancing her love of art, music and travel with strong family values and genuine care for client success.

Our team.

Michael Austin

Operations Manager

Michael Austin

Operations Manager

Michael has a wealth of experience in e-learning, web design and development, server management and full stack development, all of which play a vital role in maximising the success of our clients’ projects.

His excellent problem-solving skills mean Michael will always come up with the perfect solution to ensure a smooth-running website that gets results. Also on the subject of problem-solving, Michael is our support ticket action man, resolving everyday technical issues swiftly so that our clients’ websites can keep on pulling in maximum sales.

After office hours, Michael will either be tending to his garden, or taking in a live music gig.

Sunny Patel

AI Search Growth Manager

Sunny Patel

SEO Growth Manager

Sunny is Figment’s AI Search Growth Manager, with over 15 years’ hands-on experience and a reputation for living and breathing SEO. With a digital agency and B2B lead-generation background, he blends deep technical knowledge with commercial insight to create search strategies that drive genuine business growth. His research-led approach helps clients stay ahead in a fast-moving, AI-powered search landscape. A devoted dad, keen cook and lifelong film fanatic, he brings enthusiasm and insight to every client partnership.

Greg Preen

Digital Growth Manager

Greg Preen

SEO Growth Manager

Greg brings a unique blend of expertise to the team, combining a decade of web design and development experience with an in-depth understanding of SEO. It’s a blend of skills that makes him not only spot-on at improving Google rankings for clients, but red-hot when it comes to converting website visitors into leads or sales.

Creative and strategic by nature, Greg always takes time to get to grips with a client’s business, and understand their goals. For him, it’s all about making sure SEO campaigns are neatly aligned with a client’s business objectives, for the results that matter most.

When he’s not working, Greg loves spending days at the beach. He also enjoys a spot of cooking, and is, by his own admission, equally keen on eating.

Boh Tjarks

PPC Manager

Boh Tjarks

PPC Manager

Boh has been working in digital media for almost 20 years. He pursues a simple goal: to maximise return on investment. This he achieves by closely managing each step of the customer acquisition journey, using his experience and expertise to fine tune campaigns so they are optimised for long term success.

As a pay-per-click specialist with in-depth knowledge of SEO, Boh combines powerful skills to get the most out of all types of online advertising campaigns. Always the optimist, Boh shares the Figment value of building long-lasting client relationships. His realistic outlook and honest approach are appreciated by clients.

Outside of work, Boh is a competitive rower. He’s a keen saxophone player and pianist too.

Sarah McInerney

Head of Content

Sarah McInerney

Head of Content

Sarah has almost three decades of experience in crafting compelling, engaging content specifically designed to boost sales and enhance brand loyalty. She’s also an expert in developing unique tone of voice that helps brands connect with their audiences.

Her marketing and client service background has given Sarah a natural understanding of how to write content that makes readers take action. Whether it’s signing up to a mailing list, making an enquiry or donation or clicking the buy button, Sarah knows precisely how to convert with words.

Pen down, Sarah is a proud member of the Essex Wildlife Trust and spends most of her free time enjoying inspiring walks through her local woodland and nature reserves, admiring everything that flaps, flutters and flowers.

Zach Argyle

Outreach Manager

Zach Argyle

Outreach Manager

Zach’s expertise in marketing and business management has been in demand across an array of industry sectors, and has spanned a host of countries worldwide.

Dedicated to making sure clients get the most out of their SEO, Zach has a knack of making sure campaigns are perfectly shaped with direction and purpose, so they never fail to meet those all-important goals.

Intuitive by nature, Zach has a genuine desire to see a business succeed. His ability to put himself in the client’s shoes is one of his greatest assets, providing valuable insight into the wants and needs of the target audience.

When he’s not strategy planning, Zach likes to escape into the great outdoors where you’ll find him hiking or biking, camping or scaling peaks. A prime candidate for the wanderlust of the year award, he rarely sits still, although his 1970s camping trailer rebuild project,‘Purpleberry’, may keep him grounded for a while yet.

Lewis Dalton

Junior Web Technician

Sam Ball

Web Developer

Detail-driven Sam is an experienced web developer with a decade of knowledge behind him. His wide ranging expertise across an array of web and ecommerce technologies means there is nothing he can’t construct, fix or enhance. His ability to communicate complex concepts in simple terms makes him a hit with clients too.

Working closely with web designers, Sam has a natural knack of translating great designs into brilliantly functioning websites that deliver where it counts, score top marks for User Experience, and fit perfectly with the client’s audience and their plans for business growth.

When he’s not knee deep in code, Sam can be found expressing his creative side, building puppets, sculpting, and writing and performing short stories and poems. Interesting fact: Sam’s mother was actually the puppeteer behind George from Rainbow!

Sam Ball

Web Developer

Sam Ball

Web Developer

Stacey Borrow

Head of Finance

Stacey Borrow

Head of Finance

Want to drive sustainable business growth?

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Meet the team behind your success.

Say hello to our Founders.

Our team.

Michael Austin

Sunny Patel

Greg Preen

Boh Tjarks

Sarah McInerney

Zach Argyle

Lewis Dalton

Sam Ball

Stacey Borrow

Want to drive sustainable business growth?

Book a Discovery Call

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