We’re dedicated to going above and beyond, for the results that matter to your business
Steve Grant
Managing Director | Founder
Driving long term success through lasting partnerships
Our story began in 1999 when founder Steve Grant knocked on the doors of local businesses in Liverpool. Having taught himself web design in his dad’s snooker room, Steve persuaded business owners to invest in digital marketing, targeting the search leaders of the time, Ask Jeeves and Yahoo.
By 2006, Google, YouTube and Facebook had burst onto the scene. After moving to London to study, Steve teamed up with fellow graduates to launch Figment. Together they were on a mission to get businesses found online. Backed up by a team of creative and technical specialists, Figment became the go-to agency for online success.
Today, Figment has grown to become one of the top ranked and most highly rated SEO agencies. The ‘Figment family’ shares Steve’s passion, integrity and commitment to success. And with an outstanding 5-star reputation, Figment remains the trusted choice.
Family to the Core. Our Values.
Responsive
Passionate
Dynamic
Committed
Professional
Quality
Personable
Integrity
Responsive
Making sure we’re there for you when you need us.
Passionate
About helping you ace your business growth goals.
Dynamic
Moving with the times and staying on top of SEO trends.
Committed
Going above and beyond to get you the results you need.
Professional
Your fully accountable and dependable partners.
Quality
Because results matter, and service does too.
Personable
Because lasting relationships mean everything.
Integrity
Always doing what’s in your best interests.
Our three commitments as your business growth partner
Driving business growth
SEO expertise
High quality service
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Driving business growth
With a bespoke strategy tailored to your business goals. Track progress easily, through your personal online dashboard.
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SEO expertise
Because the world of SEO changes quickly. Our specialist team keep you ahead of the game and bring you simple, cost-effective results.
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High quality service
With transparency at the core. Say hello to fast responses, regular review meetings and clear and honest advice.
Our Team. The Skills Behind Your Business Growth Success.
Steve Grant
Managing Director
Steve is a founder of Figment, a multi award-winning UK-based SEO agency helping clients connect with new customers online to achieve healthy and sustainable business growth. Having advised over 200 business owners, Steve combines a strong commercial background with Figment’s innovative SearchRank 360™ approach and specialist team to deliver simple, cost-effective results. His ability to lead by example and inspire his team is a testament to his unwavering commitment to excellence.
As a former Apple consultant and first-class Brunel graduate in Multimedia Technology and Design, Steve brings a unique blend of technical knowledge and marketing strategy to create tailored SEO campaigns that deliver results. Outside of work, Steve is a devoted family man, accomplished jazz pianist, and talented artist. With his friendly and professional approach, Figment’s founder is not only an industry expert but also a true asset to any business seeking to make its mark in the online world.
Emma Grant
Head of SEO
Results-driven Emma heads up our SEO team. A champion of best-practice SEO strategies for search engine success that lasts and delivers best value, Emma’s work focuses on boosting clients’ online visibility with the ultimate goal of increasing sales.
Emma applies her extensive skill and experience to create strategies that pay off quickly for faster results. She knows precisely what to do to reduce clients’ paid ad spends for greater profits, and how to boost organic leads for better long term return on investment.
After close of business, when she’s not organising exciting travel adventures, you may hear Emma strumming classical guitar tunes or working on her jazz riffs.
Stephen Cross
Non-Executive Director
Michael Austin
Operations Manager
Michael has a wealth of experience in e-learning, web design and development, server management and full stack development, all of which play a vital role in maximising the success of our clients’ projects.
His excellent problem-solving skills mean Michael will always come up with the perfect solution to ensure a smooth-running website that gets results. Also on the subject of problem-solving, Michael is our support ticket action man, resolving everyday technical issues swiftly so that our clients’ websites can keep on pulling in maximum sales.
After office hours, Michael will either be tending to his garden, or taking in a live music gig.
Jane Heath
Business Growth Director
Jane is the driving force behind the growth of Figment, diligently directing, overseeing, and supporting the rest of the team to achieve our development goals and successfully deliver our strategy.
With over 30 years of experience in growing successful agencies, Jane is a proactive problem-solver who gets things done, making her invaluable in keeping us all on track!
When she’s not focused on strengthening the business, Jane indulges her love for travel. She has an extensive list of countries she has visited and an equally long list of destinations she intends to explore when she fulfills her lifetime goal of embarking on a world cruise.
Greg Preen
SEO Growth Manager
Greg brings a unique blend of expertise to the team, combining a decade of web design and development experience with an in-depth understanding of SEO. It’s a blend of skills that makes him not only spot-on at improving Google rankings for clients, but red-hot when it comes to converting website visitors into leads or sales.
Creative and strategic by nature, Greg always takes time to get to grips with a client’s business, and understand their goals. For him, it’s all about making sure SEO campaigns are neatly aligned with a client’s business objectives, for the results that matter most.
When he’s not working, Greg loves spending days at the beach. He also enjoys a spot of cooking, and is, by his own admission, equally keen on eating.
Kimberley Hall
Business Growth Consultant
A seasoned business growth expert with an impressive track record of 25 years in agency business development, Kim takes great pride in her ability to build robust and efficient new business campaigns that consistently deliver growth and success to her team.
With a keen eye for detail and a strategic mindset, Kim knows how to navigate the complex world of business growth. She understands the importance of crafting innovative, integrated strategies that not only drive results but also create lasting impacts. By implementing her extensive knowledge and skills,
Beyond her professional life, Kim has a passion for adventure and self-improvement. When she’s not busy driving business growth, you can find her exploring the serene waters on her SUP paddleboard or immersing herself in the vibrant world of the Spanish language.
Adam Kirk
SEO Growth Manager
Adam has worked at the heart of the SEO industry since 2012, leading successful campaigns for a range of clients, from family-run businesses to nationally renowned ecommerce brands.
As our SEO growth manager, Adam’s role is to understand our clients’ unique goals, and then create a personalised roadmap to get them where they want to be.
Whether it’s driving more leads, brand building or boosting business growth, with hisstrategic, outcome-focused approach, Adam leaves no stone unturned in making sure our clients achieve game-changing results.
Once the sun goes down on the working day, Adam’s sights are firmly set on the stars. An avid astronomer, he runs a website dedicated to helping new stargazers get more out of the night sky. He’s also a keen runner, with an ultramarathon his next major goal.
Boh Tjarks
PPC Manager
Boh has been working in digital media for almost 20 years. He pursues a simple goal: to maximise return on investment. This he achieves by closely managing each step of the customer acquisition journey, using his experience and expertise to fine tune campaigns so they are optimised for long term success.
As a pay-per-click specialist with in-depth knowledge of SEO, Boh combines powerful skills to get the most out of all types of online advertising campaigns. Always the optimist, Boh shares the Figment value of building long-lasting client relationships. His realistic outlook and honest approach are appreciated by clients.
Outside of work, Boh is a competitive rower. He’s a keen saxophone player and pianist too.
Laurence Grant
Financial Director
As financial director, Laurence maintains our financial health and stability, providing clients with full reassurance of their investment with us.
As a photographer, he creates visual impact for our clients through his natural creativity and imaginative thinking. His engaging photographic and video work helps our clients connect seamlessly with their target audience, combining a wealth of experience with in-depth commercial understanding to draw the very best out of every shoot.
Out of hours Laurence enjoys a game of snooker – he’s even been spotted potting balls with former world champion John Parrot! Laurence is considered a DIY genius, and can even sew and knit.
Zach Argyle
SEO Strategist
Zach’s expertise in marketing and business management has been in demand across an array of industry sectors, and has spanned a host of countries worldwide.
Dedicated to making sure clients get the most out of their SEO, Zach has a knack of making sure campaigns are perfectly shaped with direction and purpose, so they never fail to meet those all-important goals.
Intuitive by nature, Zach has a genuine desire to see a business succeed. His ability to put himself in the client’s shoes is one of his greatest assets, providing valuable insight into the wants and needs of the target audience.
When he’s not strategy planning, Zach likes to escape into the great outdoors where you’ll find him hiking or biking, camping or scaling peaks. A prime candidate for the wanderlust of the year award, he rarely sits still, although his 1970s camping trailer rebuild project,‘Purpleberry’, may keep him grounded for a while yet.
Clarice Hilario
SEO Executive
Clarice has over 10 years of expertise in all facets of SEO, from technical to keyword research, content optimisation and performance measurement. Her proficiency in these areas enables her to analyse website performance, identify areas for improvement and provide data-driven recommendations to enhance online presence.
In her free time, Clarice nurtures her creativity through painting with acrylics and watercolors. Alongside her love for arts, she is an avid learner of musical instruments, particularly the keyboard and violin. Clarice finds inspiration in poetry and fiction books.
Katrina Carlit
SEO Executive
Katrina’s marketing expertise has been honed over the years in a variety of business niches and as a business owner. Her commitment to ensuring that her clients receive the best SEO results is exemplified by her attention to every project detail.
Katrina has a genuine interest in the success of her client’s businesses and the ability to assist them in achieving their objectives throughout their SEO journey. She is a great listener and continually uses client feedback to improve her craft.
When she is not working, Katrina is most likely baking pastries with her four chubby cats or working out at the gym.
Sarah McInerney
Head of Content
Sarah has almost three decades of experience in crafting compelling, engaging content specifically designed to boost sales and enhance brand loyalty. She’s also an expert in developing unique tone of voice that helps brands connect with their audiences.
Her marketing and client service background has given Sarah a natural understanding of how to write content that makes readers take action. Whether it’s signing up to a mailing list, making an enquiry or donation or clicking the buy button, Sarah knows precisely how to convert with words.
Pen down, Sarah is a proud member of the Essex Wildlife Trust and spends most of her free time enjoying inspiring walks through her local woodland and nature reserves, admiring everything that flaps, flutters and flowers.
Sally Brockway
Senior Copywriter
Sally has a long-established career in journalism behind her and has written for a range of national publications from The Times through to TVTimes. As a copywriter and latterly a PR, she has worked with an eclectic mix of clients, including a luxury holiday resort, a wood flooring company, a soft drinks brand, big name health corporations, and a number of start-ups.
One of our senior writers, Sally can translate each client’s unique proposition and values into the right tone of voice allowing the brand personality to shine through. Whether it’s shorter blog posts, website pages or CEO interviews, Sally always delivers engaging, crisp and intelligently composed copy that you’ll want to read from start to finish.
Outside of work, Sally is writing a novel. She’s a keen dancer with ballet and salsa being two of her favourite forms of workout. The coast is her happy place, and she enjoys spending time on the beach with her family and their wilful Cairn terrier Wooster.
Laurie Kozan
Senior Copywriter
Laurie’s years at a busy consumer PR agency honed her skills in strategic, persuasive writing, which she now uses to create content that compels the reader to take action. Anywhere words can be put to work for a business, she leverages the power of brand voice to create connections and communicate value — thus driving results.
Laurie’s background also encompasses marketing, journalism and graphic design, as well as living in several countries. Always a bit of a consumer behaviour junkie, she believes that good design is far more than just a pretty picture and that an intuitive website is not only good manners but good business.
After closing her laptop, she’s equally at home in the kitchen, behind the camera lens, in a cosy bistro, on a nature trail, or curled up with a brilliant book.
Martin Booth
Senior Copywriter
Martin works with a broad variety of brands and delivers an equally wide range of written content that gets a message across as eloquently and persuasively as possible.
With a background in national newspaper journalism, he has extensive experience in producing effective, economical copy that meets SEO requirements while hitting the spot in any tone of voice required.
When not at his keyboard, Martin can usually be found watching sport, especially football. He is, for his many sins, a Chelsea season ticket holder. Musically, he has been accused of feeling that nothing since the 70s and 80s matches the sounds of that era. He is guilty as charged.
Milly Bennett-Day
Health Copywriter
Milly is a health content writer specialising in developing evidence-based, empowering, and accessible health information content.
Using her science degree and experience working in both health and digital content fields, Milly works with our medical clients to turn their expertise and evidence into content that builds credibility, supports and informs, and inspires action.
Away from work, you’ll either find Milly at a dance class, attempting to surf, or on a long coastal walk.
Sandeep Dhesi
Digital Manager
Sandeep has extensive experience in web and visual design and branding. This, combined with his natural creativity and problem-solving skills, allows us to deliver projects that fulfil our clients’ ultimate goals of enhancing brand reputation and increasing sales.
Outstanding user experience is crucial if a website is going to deliver maximum results and return on investment. Sandeep’s user experience design skills ensure our clients’ websites are fully geared towards optimising conversions so that sales are maximised.
Away from work, Sandeep enjoys climbing, travel and is a self-confessed movie geek.
Karl Cooper
Web Developer
Karl is an experienced web developer. His natural flare for transforming engaging designs into fully functioning, technically brilliant websites that deliver on every count means clients can enjoy all the benefits of a great looking, search engine friendly site that works hard to boost sales.
Another vital aspect of Karl’s role is website support. It’s down to Karl to work closely with clients, making sure everything runs like clockwork. His in-depth knowledge and dedication to delivering an efficient, swift response to support enquiries means clients can feel fully reassured at all times.
Away from the computer, Karl likes to head off outdoors where he can satisfy his appetite for adventure. Snowboarding, surfing and cycling are all major passions.
Sam Ball
Web Developer
Detail-driven Sam is an experienced web developer with a decade of knowledge behind him. His wide ranging expertise across an array of web and ecommerce technologies means there is nothing he can’t construct, fix or enhance. His ability to communicate complex concepts in simple terms makes him a hit with clients too.
Working closely with web designers, Sam has a natural knack of translating great designs into brilliantly functioning websites that deliver where it counts, score top marks for User Experience, and fit perfectly with the client’s audience and their plans for business growth.
When he’s not knee deep in code, Sam can be found expressing his creative side, building puppets, sculpting, and writing and performing short stories and poems. Interesting fact: Sam’s mother was actually the puppeteer behind George from Rainbow!
Trusted by many to deliver outstanding business growth
What Our Clients Say
- Ayman Abd-Elazizhomes2let
- Fiona MordauntAuthor / Blogger
- Kian KormiWhisper Media
- Shaun O'NeillSurrey Hills Garden Buildings
- CARE Fertility“We worked with Figment on a website migration project and they were always a pleasure to work with. Always helpful and knowledgeable.”
- Fiona Mordaunt“I last worked with Steve Grant in 2005, and recently got in touch with him again to update my website. He has gone over and beyond what I expected. I 100% recommend him and his team. Thank you Figment!”
- James Maxwell“Since working with Steve I have seen a massive change in my website. I have had many meeting with numerous other website people and spent lots of money on literally nothing. Since getting figment in to sort my website out I have got better ranking monthly reports and feel like I’m actually getting something for the money I pay where other companies have done nothing for the same money. They continue to help develop my site and business. I would not use any other company. 5 stars all the way.”