Why choose Figment for Care and Hosting?
You’ve got no time to waste fiddling around behind the scenes of your website. We’ll save you all the worry, hassle and stress.
Nervous in case you break something? Worried about the damage caused by data breaches, malware and hacks? We’ve got you covered.
Our packages give you more benefits, minus all the overheads. On average, you’ll save 87% versus hiring an in-house webmaster.
Our WordPress specialists won’t let your website fall apart. We know exactly what to do to keep your site performing perfectly.
A speedy, reliable and secure website builds endless trust with Google. That means boosted search traffic, and increased growth.
Enjoy jargon-free support from our helpful specialists. With guaranteed response times, you can rely on us like your own team.
What Our Clients Say
- Steven LaiSuper Developments
- Ayman Abd-Elazizhomes2let
- Shaun O'NeillSurrey Hills Garden Buildings
- Fiona MordauntAuthor / Blogger
Care & Hosting Process
Analysis / Audit
Ongoing support and maintenance
1. Technical onboarding
A WordPress admin account is all we need for the off. On a different platform? No problem. We’ll let you know how we can upgrade you. Next we’ll copy your site and tune it up in a nice safe testing area ready for a smooth transfer. All done, you’ll get your website owner’s manual packed with useful info and key contacts.
2. Analysis / Audit
An exclusive tech audit. An expert security review. A look at what’s going on with Google Analytics. Here’s where we work out what might be holding your website back. Once we’re in the know, we’re ready to create your tailored roadmap for success.
3. Technical Setup
Our WordPress experts get to work optimising your site so that it’s fast, reliable and secure. We’ll fix underlying problems and configure the site so that it’s ready to leave the garage. And all that means you’ll be ready for more search traffic and sales.
4. Ongoing support and maintenance
Expert helpdesk. Jargon-free support and training. 24/7 monitoring. Watertight security, and guaranteed response times for complete peace of mind. And for added confidence? Monthly scheduled maintenance, nightly offsite backups AND the reassurance of full GDPR compliance.
5. Performance review
Our quarterly review ensures your website continues to meet your business goals. And for fully maximised performance, there’s our annual website service. The best way to keep you on course for total success.
Website Care & Maintenance
It's always great to know you've got expert support at hand when it matters most. And for that, you can count on Figment.
With monthly time secured for your support needs, we'll make your business our personal priority. It'll help keep your business goals on track.
System bugs can bring a website to a standstill. But good news: our expert pest controllers are ready with fast fixes to blitz those bugs into oblivion.
Time to make sure you’re getting the most out of your website. Our regular reviews will help you meet your business goals.
Regular updates are vital to boost security & enhance features. Why not save time and hassle by letting us take care of them for you?
WordPress Video Training
WordPress is a brilliant marketing tool, but are you really making the most of it? Keeping up with its latest features? Video training is the answer.
Want to know how your site updates will look before they go live? A staging site is the answer. Check, approve and only then we'll hit the go button.
Baffled by filtering? Confused over goal setting? Unsure about funnels? Leave it all to us. We'll help you get the most out of your website traffic.
Fully Managed Server
Who has time for tinkering with scripts, plugins and databases? Let us manage your server. That way, you can get on with your day.
There's a lot to lose if something goes wrong with your website. That's why we back it up, every night, storing the files separately for added protection.
Day and night, people are online. So, day and night, your site must perform. Our 24/7 monitoring makes sure of it. So you're always open for business.
Google Cloud Platform
Fast, secure and scalable hosting. We’ve partnered with Google to give your customers the best online experience and maximise conversions.
Speedy for SEO
Google ranks fast-loading pages higher. With server-level caching, speed optimisation and SSD storage, your site will load quicker than ever.
Everything from cookie control to data retention and recovery is taken care of, easing the burden of GDPR compliance.
Reassurance is key for web visitors. Let them know they're visiting a secure site and get a nice SEO boost with our military-grade encryption.
No one wants unwelcome visitors encroaching their site. Our intelligent IP blocking detects intruders well before they can cause trouble.
- Martin Bennett“Worked with Steve and his team on multiple web projects, each having different requirements and timescales. Each project has been successfully delivered on time and always with additional input and improvements along the way. Even more rewarding has been the ongoing support, where the team are always available to get changes and adaptions in place quickly and as cost effectively as possible. Long may it continue!”
- Tania Dangerfield“Figment Agency have been fantastic in developing our website and building our SEO campaign over the last few years. We have seen a 50% organic search growth in 12 months and significantly reduced bounce rate. Emma and Steve are incredibly knowledgeable in their business and are always looking at new, innovative ways to improve TAG office website and generate more sales.... thanks guys!”
- ZedcarZ“Figment have done an absolutely fantastic job of re-branding my business. They have redesigned the website and wow it looks absolutely fantastic and professional. They treated my project as if it was their own business they were trying to redesign. They have just started the SEO project and have already proved worthy of the investment. Many thanks to the whole team – keep up the great work!”
- Leon Almashan“Our new bespoke website looks great, incredible work! We have a beautiful website that effectively works by bringing real business. Figment helped with SEO & our new clients have told me they chose our company ahead of competition as we look more professional. Without a shadow of a doubt, Figment is highly recommended every time.”
- Fiona Mordaunt“I last worked with Steve Grant in 2005, and recently got in touch with him again to update my website. He has gone over and beyond what I expected. I 100% recommend him and his team. Thank you Figment!”
- Adryan Cresswell“A useful and thorough review of our website which highlighted areas that were strong as well as areas that required improvement. The follow up call service was also thorough and it feels Figment have a genuine wish to help improve conversion rates and AOVs. Some great ideas transpired from this!”
Frequently Asked Questions
Request a callback and we’ll be in touch to discuss your requirements and the next steps.
You sure can. Complete our get started form and we’ll take a look and let you know what’s involved.
Most of our clients aren’t very technical. And most business owners know that tinkering with their website is crucial time away from doing what they are great at. This service is designed for you!
We’ve partnered with the Google cloud platform to bring you the very best quality hosting for your WordPress site. Thanks to instant-scaling technology, your website will be able to cope when there are spikes in traffic. There’s no need for downtime or a migration to more hardware!
You can keep your domain name wherever it is registered. We’ll work with your I.T. contact to get the name re-pointed to our servers. If you’re moving the domain from another agency, let us know and we will provide the help you need.
Complete packages start at £150 + VAT per month. We will help you find a package that works for your business.
We include small WordPress development and support tasks within all packages.
In Bronze and Silver, we cover up to 30 mins per task. Within Gold and Platinum, this extends to 60 mins.
Typical “small” tasks may include:
- Adding posts
- Image cropping, resizing and compression
- Plugin research and configuration
- Plugin conflicts
- Stylesheet changes
- Configuring forms
- Page re-directs and other SEO tweaks
- Google Search Console user experience issues
- WooCommerce help
- General WordPress questions and support
Please ask our team if you aren’t sure – we’re usually quite flexible.
Everything that goes into keeping your website up-to-date and secure. And support for any pre-existing functionality is included as standard. Interested in new page designs or functionality? Just ask us for a quote.
Your data will be held on our secure servers based in London, UK. We can provide the address of our data centre if required.
If it is a new website designed and built by Figment then we will work with you to ensure it is fully GDPR compliant.