Why choose Figment for Care and Hosting?
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Award-winning Team
Enjoy jargon-free support from our helpful specialists. With guaranteed response times, you can rely on us like your own team.
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Increase Traffic
A speedy, reliable and secure website builds endless trust with Google. That means boosted search traffic, and increased growth.
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WordPress Experts
Our WordPress specialists won’t let your website fall apart. We know exactly what to do to keep your site performing perfectly.
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Reduce Costs
Our packages give you more benefits, minus all the overheads. On average, you’ll save 87% versus hiring an in-house webmaster.
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Reduce Risk
Nervous in case you break something? Worried about the damage caused by data breaches, malware and hacks? We’ve got you covered.
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Save Time
You’ve got no time to waste fiddling around behind the scenes of your website. We’ll save you all the worry, hassle and stress.
What Our Clients Say
- Fiona MordauntAuthor / Blogger
Lyndon FergusonHorrocks & Boyd- Leon AlmashanPhysio Extra
- Ben Sutton-JonesHenfield Storage
Care & Hosting Process
Technical onboarding
Technical Audit
Technical Setup
Ongoing support and maintenance
Performance review
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1. Technical onboarding
A WordPress admin account is all we need for the off. On a different platform? No problem. We’ll let you know how we can upgrade you. Next we’ll copy your site and tune it up in a nice safe testing area ready for a smooth transfer. All done, you’ll get your website owner’s manual packed with useful info and key contacts.
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2. Technical Audit
An exclusive tech audit. An expert security review. A look at what’s going on with Google Analytics. Here’s where we work out what might be holding your website back. Once we’re in the know, we’re ready to create your tailored roadmap for success.
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3. Technical Setup
Our WordPress experts get to work optimising your site so that it’s fast, reliable and secure. We’ll fix underlying problems and configure the site so that it’s ready to leave the garage. And all that means you’ll be ready for more search traffic and sales.
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4. Ongoing support and maintenance
Expert helpdesk. Jargon-free support and training. 24/7 monitoring. Watertight security, and guaranteed response times for complete peace of mind. And for added confidence? Monthly scheduled maintenance, nightly offsite backups AND the reassurance of full GDPR compliance.
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5. Performance review
Our quarterly review ensures your website continues to meet your business goals. And for fully maximised performance, there’s our annual website service. The best way to keep you on course for total success.
Packages designed to reduce your risk, and free your precious time.
Google and your website visitors have a few things in common. They all love speedy pages. They’re reassured by security. And they love a reliable site too. But how to make sure this always happens when you’re working hard running your business? An in-house webmaster isn’t always cost-effective. This is where the value of our team’s skills and experience really does make a difference.
Website Care & Maintenance
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Google Analytics
Baffled by filtering? Confused over goal setting? Unsure about funnels? Leave it all to us. We'll help you get the most out of your website traffic.
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Staging Website
Want to know how your site updates will look before they go live? A staging site is the answer. Check, approve and only then we'll hit the go button.
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WordPress Video Training
WordPress is a brilliant marketing tool, but are you really making the most of it? Keeping up with its latest features? Video training is the answer.
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WordPress Upgrades
Regular updates are vital to boost security & enhance features. Why not save time and hassle by letting us take care of them for you?
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Business Review
Time to make sure you’re getting the most out of your website. Our regular reviews will help you meet your business goals.
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Bug Fixes
System bugs can bring a website to a standstill. But good news: our expert pest controllers are ready with fast fixes to blitz those bugs into oblivion.
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Monthly Allowance
With monthly time secured for your support needs, we'll make your business our personal priority. It'll help keep your business goals on track.
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Support/Help Desk
It's always great to know you've got expert support at hand when it matters most. And for that, you can count on Figment.
Website Hosting
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Nightly Backup
There's a lot to lose if something goes wrong with your website. That's why we back it up, every night, storing the files separately for added protection.
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Fully Managed Server
Who has time for tinkering with scripts, plugins and databases? Let us manage your server. That way, you can get on with your day.
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Uptime Monitoring
Day and night, people are online. So, day and night, your site must perform. Our 24/7 monitoring makes sure of it. So you're always open for business.
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SSL Security
Reassurance is key for web visitors. Let them know they're visiting a secure site and get a nice SEO boost with our military-grade encryption.
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Security Protection
No one wants unwelcome visitors encroaching their site. Our intelligent IP blocking detects intruders well before they can cause trouble.
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GDPR Compliant
Everything from cookie control to data retention and recovery is taken care of, easing the burden of GDPR compliance.
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Speedy for SEO
Google ranks fast-loading pages higher. With server-level caching, speed optimisation and SSD storage, your site will load quicker than ever.
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Google Cloud Platform
Fast, secure and scalable hosting. We’ve partnered with Google to give your customers the best online experience and maximise conversions.
BeeRoots“Steve and Dhanya are experts in the SEO field. Communication was excellent and it was very easy to work with them.” 
Martin Bennett“Worked with Steve and his team on multiple web projects, each having different requirements and timescales. Each project has been successfully delivered on time and always with additional input and improvements along the way. Even more rewarding has been the ongoing support, where the team are always available to get changes and adaptions in place quickly and as cost effectively as possible. Long may it continue!” 
Mark Robson“Detailed industry knowledge gained from years of experience, Figment provided exactly the sort of advice I was looking for. Bang up to date with all the latest technology and Google search trends, I can't recommend them enough. Thanks guys.” 
Rizwan Moledina“A super experience - a1 customer service, with a great looking and functioning website that has by far superseded my expectations. Steve and the team have done everything and more to ensure that our brand and new website are a success! On budget and on time !” - Fiona Mordaunt“I last worked with Steve Grant in 2005, and recently got in touch with him again to update my website. He has gone over and beyond what I expected. I 100% recommend him and his team. Thank you Figment!”
Sophie Neil“Fantastic and patient support. The team listen carefully to the brief and make the task in hand feel very achievable. They are both top of their game technically and very innovative, always aware of current trends and new developments. I feel lucky to be on their books. They are very approachable and always more than happy to help.”
